Gleam Privacy Policy

At Gleam, privacy is the foundation of everything we build. As your local-first color memory companion, we designed our app to put you in full control of your photos, palettes, and personal data from day one. This policy explains exactly what (if any) information we collect, how we handle it, and the steps we take to keep your creative work private.

What Information We Collect

Information we collect automatically: None

Gleam requires no account to use, and we do not track, collect, or transmit any personal data, device identifiers, usage analytics, or creative content from your device by default. No hidden data flows, no silent tracking, no behind-the-scenes data sharing.

Information you choose to share with us voluntarily

The only time we receive personal information from you is if you choose to reach out to our team directly via email, for example to submit feedback, report a bug, or request a feature. In these cases, we will only receive the name, email address, and additional information you voluntarily include in your message. We only use this information to respond to your inquiry and improve the Gleam app for all users.

How We Use Your Information

• We never sell, rent, or share any personal information you send us via support emails with third parties for marketing or commercial purposes.
• We do not use any of your creative content (photos, generated palettes, saved collections) for any purpose, as we never have access to this content in the first place.
• Any feedback or feature suggestions you send us may be used to improve Gleam, without any attribution or compensation unless explicitly agreed otherwise.

Third Party Services

The current version of Gleam does not integrate any third-party advertising SDKs, data tracking tools, or analytics services. If we add optional third-party features in future updates (such as anonymous crash reporting to help us fix bugs faster), these features will be fully opt-in, disabled by default, and we will clearly disclose what data is collected and how it is used before you choose to enable them.

Your Data Control Rights

• You have full control over all data stored locally on your device via the Gleam app: you can export, edit, or delete individual palettes or your full collection at any time directly within the app.
• If you uninstall Gleam from your device, all locally stored palettes and app data will be permanently deleted from your device. We do not store backups of your data, so we cannot recover lost palettes if you delete the app or lose your device. We recommend regularly exporting your favorite palettes to back them up separately.
• If you have previously contacted us via email and would like us to delete any records of our correspondence, you can send us a request at any time and we will remove your information from our systems within 30 days.

Policy Updates

We may update this privacy policy occasionally to reflect new features or changes to our practices. We will notify all users of any changes via in-app notification at least 30 days before the updated policy takes effect. Your continued use of Gleam after the new policy takes effect constitutes acceptance of the updated terms. If you do not agree with the updated policy, you can stop using Gleam at any time by uninstalling the app.

Contact Us

If you have any questions, concerns, or requests related to this privacy policy, you can reach the Gleam team anytime at contact@usegleam.com. We respond to all user messages as quickly as possible.